PRIVACY POLICY — Last updated October 20, 2026
This policy covers goldenvaultstudio.com and the Golden Vault app for iPhone, iPad and Mac. It says what we collect, why, who sees it, and how you get a copy or delete it. Plain words, no tricks.
THE SHORT VERSION
- We collect what you give us to be considered for roles and crew work: your contact details, profile, photos, resume and audition videos.
- The camera and microphone only run while you have the prompter open, and nothing leaves your device until you tap send.
- We don't sell your information, we don't run ads, and we don't use tracking or analytics tools.
- You can download everything we hold about you, or delete your account, from Settings in the app or on the website. Deleting is immediate.
- The community (feed, groups and messages) is only for members 18 and older. Other members see what you post there. Your messages are seen by the people in the conversation; our team looks at a message only when it's reported or someone's safety is at stake.
WHO WE ARE
Golden Vault Studio ("we", "us") is a film and television production company in Omaha, Nebraska. The website and app are designed, built and maintained for us by BASS (Black Artists Surpassing Standards), a brand of Rixx City Studios, LLC. BASS handles your information only to run and support the service for us, and for no purpose of its own.
WHAT WE COLLECT
- Account details: name, email address, mobile number, password (stored only as a one-way scrambled code we cannot read), and whether you want news emails.
- Profile details you choose to give us: stage name, city, playable age, measurements, appearance, skills, languages, experience, links, availability, and, only if you choose, how you self-identify, so we can consider you for roles written for specific characters.
- If you create a profile for a performer under 18: the performer's name and date of birth. You, the parent or guardian, remain the account holder.
- Materials you upload or record and choose to send: headshots, photos, resumes, audition videos, and two-part scene videos.
- Agreements you sign: your typed name, your drawn signature, the date and time, and the IP address and device used.
- Messages: emails we send you, emails you send to any goldenvaultstudio.com address, and what you send through our contact form.
- Internship applications: your name, email, phone, city, school, the tracks you pick, availability, links and what you tell us about yourself.
- Team notes: short professional notes our team writes while reviewing you. You can ask to see them.
- Community (members 18 and older): the posts, photos, comments, reactions, shares and @mentions you make; who you follow; the groups you create or join; the messages and photos you send; your reactions to messages; when you last read and received each conversation (for read receipts); a few seconds of "typing" status while you write; when you were last active (shown to members as "Active now" or "Active 2h ago"); an optional headline and profile photo; and the members you block and the reports you send.
- Technical data: IP address, browser or device type, the device name you sign in from, and, if you allow notifications, a notification token for your device. We use these to keep accounts secure and to deliver notifications.
WHAT THE APP DOES ON YOUR DEVICE
- Camera and microphone: used only while the prompter is open. Rehearsing does not record. Recording starts when you press record and stops when you press stop.
- Your takes stay on your device until you choose to send one. Takes you save to finish later are kept privately on your device and are erased when you send them or throw them away.
- Before a video uploads, the app shrinks it to 720p and stamps it with the Golden Vault watermark and a tracking tag, on your device.
- Edits and effects (voice level, reverb and the rest) are applied on your device.
- Your sign-in is kept in your device's secure keychain.
- You can switch camera, microphone, photo and notification access off at any time in your device's Settings.
HOW WE USE IT
- To review you for current and future Golden Vault Studio projects.
- To contact you about your submission, events, readings and opportunities.
- To run two-part scenes between performers.
- To keep a record of the agreements you sign.
- To send news to people who asked for it. Every news email has an unsubscribe link.
- To keep the service secure and working.
We do not use your materials to train artificial intelligence, and we do not sell or license them to anyone who would.
THE COMMUNITY
The community is a place for actors, crew and our team to share work, find collaborators and talk. Here's exactly who sees what:
- Your community profile (name or stage name, profile photo, actor or crew, city, headline, and the open groups you're in) is visible to every member 18 and older. Your profile photo is your first headshot unless you choose another photo. Your private materials (resume, audition videos, measurements, contact details, agreements) are never shown in the community.
- You choose how you appear. In Profile & privacy (app and website) you pick a username, whether members see your legal name or a display/stage name, and whether they see your city, your bio and skills, the groups you're in, when you're active, and your read receipts. You can also leave the member directory and choose who can start a conversation with you (any member, only people you follow, or no one new). These choices apply everywhere at once, on the app and the website.
- Our team always sees your full profile, including your legal name, because we need it for casting, contracts and safety. Your privacy choices control what other members see, not what our team sees.
- A gold check marks the owner and the developer of Golden Vault Studio. A blue check means our team has verified the member; only our team can give or remove it. Some usernames are reserved so nobody can impersonate the team.
- Posts on the main feed, and their comments, reactions and shares, are visible to every member. Posts in an open group are visible to every member; posts in a private group only to its members. The list of who reacted, who commented and who reposted, and when, is visible to anyone who can see the post. If you send a post to someone in a message, who sent it stays private.
- Messages are visible to the people in the conversation. A message from someone you don't follow waits in Requests until you accept it, and they can't see that you've read it until you do. Read receipts ("Seen"), delivery, and "typing" are shown to the others in the conversation. "Delete chat" removes a conversation from your messages only; "Delete for everyone" removes a message you sent for everyone.
- Blocking someone hides your posts, comments and messages from each other and stops them messaging you. They aren't told.
- Reports go to our team with a copy of what was reported, so we can review it even if it's later edited or deleted. The person reported is not told who reported them.
- Our team can remove posts, comments, messages and groups that break the community rules, pause someone's posting, or remove someone from the community. We keep a record of these actions.
- Photos you post are resized and cleaned of location data before they are stored.
WHO SEES IT
- The Golden Vault Studio team, and producers, directors or casting collaborators working on our projects.
- Other performers, only for scenes: if you open a scene, performers in your age group see your stage name, your headshot, and your recorded part on the scene board until the scene closes. Each finished scene video can be seen by the two people in it and by our team.
- Service providers who run the service for us and may not use your information for anything else: Hostinger (website hosting, storage and email), Apple (delivering notifications to your device), and Supabase (encrypted backups, when switched on).
- Authorities, if the law requires it, or if we need to protect someone's safety.
We do not sell your personal information or share it for advertising.
NOTIFICATIONS
If you allow them, the app sends notifications about your account, scenes, Golden Vault news, and community activity: new messages, comments, replies, mentions, follows, shares and group invitations. You can mute any conversation. You can turn them off in your device's Settings at any time.
HOW LONG WE KEEP IT
While your account is active, and for up to three years after you last use it. After that we delete it. Takes you never sent never reach us. Community posts, comments and messages stay until you delete them or your account. When a post, comment, message or photo is deleted, it is removed from our server right away (encrypted backups age out within 30 days). Reports and our record of moderation actions are kept for up to three years.
DOWNLOAD YOUR DATA
In the app: Settings, then Download my data. On the website: Settings, then Download my data. You get a file with your profile, agreements, submissions, messages, team notes, and your photos, resume and videos, plus your community posts, comments and the messages you sent.
DELETE YOUR ACCOUNT
In the app: Settings, then Delete my account. On the website: Settings, then Delete my account. Deleting is immediate and permanent. It removes your account, profile, photos, resume, videos, scenes and signed agreements, and your community posts, photos, comments, reactions, follows, messages and group memberships. Groups you started stay up for their other members, with the next admin or member taking over. Copies inside our encrypted backups age out within 30 days. We keep a one-line note that the account was deleted, with the email address and date, so we can prove we honored the request. A finished scene video that your scene partner recorded belongs to them too, so it stays in their account. Ask us at legal@goldenvaultstudio.com if you want it removed.
SECURITY
Everything travels over encrypted connections (HTTPS). Passwords and sign-in tokens are stored only as one-way scrambled codes. Team accounts use a second step: a code emailed at sign-in. Videos and photos are watermarked, and photos are cleaned of location data. No system is perfect. If something ever goes wrong, we will tell you what happened and what we are doing about it.
CHILDREN
We never knowingly collect information from children under 13. The community is closed to anyone under 18, including performer profiles made by a parent or guardian. Nobody under 18 can have their own account: a parent or legal guardian creates and controls the profile, and we contact only the parent or guardian. Performers aged 16 and 17 may send monologues and join scenes only with other performers aged 16 and 17. Performers under 16 do not send videos.
YOUR RIGHTS
You can see, correct, download or delete your information, and stop news emails, at any time. Depending on where you live (for example California, Colorado, Connecticut, Virginia and other states), you may have additional rights. We honor them for everyone, wherever you live. We answer requests within 30 days, and we won't treat you differently for using your rights.
CHANGES
If we change this policy in a way that matters, we will tell you in the app or by email before the change takes effect. The date at the top always shows the latest version.
CONTACT
Privacy questions and requests: legal@goldenvaultstudio.com
Help with the app or your account: support@goldenvaultstudio.com
Golden Vault Studio, Omaha, Nebraska
App developer: BASS (Rixx City Studios, LLC), ellington@goldenvaultstudio.com
GOLDEN VAULT Studio
